Privacy Policy

Last Updated: 25 May 2026

Bright Hair Studio Co., Ltd. ("Company", "We", "Us", "Our") respects your privacy and is committed to protecting your personal data in accordance with Thailand Personal Data Protection Act (PDPA).

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and booking system ("Service").

By using the Service, you agree to this Privacy Policy.

1. Personal Data we collect

We may collect the following information:

Full name
Phone number
Email
Booking details (service, stylist, date, time, branch)
Device information, IP address, browser type
Usage data and interaction behavior

2. How We Collect Data

When you submit booking forms
When you sign in with LINE, Google, or other social providers
Automatically through cookies and analytics tools

3. Use of Your Personal Data

We use your data to:

Provide and manage bookings
Confirm and notify booking status
Improve user experience
Analyze usage and traffic
Prevent fraud and misuse
Comply with legal obligations

4. Analytics & Tracking Tools

We use third-party analytics tools such as:

Google Analytics
Microsoft Clarity
Other similar analytics services

5. Cookies

We use cookies to:

Remember preferences
Maintain session login
Analyze site performance

You may disable cookies in your browser, but some features may not work properly.

6. Data Sharing

We may share your data with:

Cloud hosting providers
Email or messaging service providers
Analytics providers
Government authorities when legally required

We do not sell your personal data.

7. Data Roles & Responsibilities

Data Controller: Bright Hair Studio Co., Ltd. determines the purposes and means of processing your personal data
Data Processors: Third-party service providers who process data on our behalf, such as cloud hosting, email, and analytics providers. We ensure all processors comply with PDPA requirements
Data Subject: You, as the user of our service, with rights as outlined in Section 9

8. Data Retention

We retain your personal data for the following periods:

Booking and financial transaction records: retained for a minimum of 5 years in accordance with the Accounting Act B.E. 2543 (Section 14) and the Revenue Code (Section 87)
User account data: retained for the duration of active use and deleted or anonymized within 1 year after the account becomes inactive
Usage logs and analytics data: retained for no more than 90 days, or as governed by the respective analytics provider's policy

9. Your Rights

You have the right to:

Access your data
Request correction
Request deletion
Withdraw consent

10. Contact Us

Email: [email protected]